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Do you require a deposit?
Yes! A $100 non-refundable deposit is required at the time of every booking to secure your session date. The remaining balance is due after your photo session.
Please note: Your date is not reserved until the deposit is received.
How long is your turn around time?
My turnaround time is 2-3 weeks. For wedding/event galleries, it is 4-8 weeks.
Can I cancel or reschedule?
Absolutely, I know life just happens sometimes! If rescheduling is absolutely necessary, please reach out at least 48 hours in advance to reschedule.
If you need to cancel your session for any reason, just know you forfeit your $100 deposit. Please just let me know as soon as you are able to!
Do you travel for photoshoot?
Yes and no.
Yes, I can only travel around Japan and Asia side for now
For Okinawa Island
Areas that will require travel fee
Naha city
Nanjo city
Itoman city
Urasoe city
Nishihara City
Nago City
Sesoko Island
Motobu Town
Higashi Village
Ogimi Village
Kunigami Village
Miyako Island
Ishigaki Island
Zamami Island
Tokashiki Island
Kouri Island
Ie Island
Contact me to discuss travel and accommodation fees!
Do you send Raw files?
I typically do not provide raw files as part of my service. This is because raw files are essentially the unprocessed images straight from the camera and need editing to reach their full potential. I carefully curate and edit every image to ensure it meets my professional standards, and I want to make sure you get the best possible result.
If you have a specific need or request for different edits, please feel free to let me know, and I’d be happy to work with you on that. I offer custom editing services for any adjustments or changes you might like.
What if we want more photos?
I typically include a generous number of photos in your gallery. However, if you'd like additional edited images beyond what's provided, they are available for purchase at $80 each.
Post-Gallery Delivery & Refund Policy
1. Satisfaction Commitment
I strive to provide high-quality images and a positive experience for every client. If you are not satisfied with your final gallery, please contact me within 72 hours of delivery so I can address your concerns and make reasonable adjustments.
2. Refund Eligibility
Because photography is a creative service and the delivered images are digital, refunds are generally NOT offered once the final gallery has been delivered. However, concerns may be reviewed on a case-by-case basis under the following circumstances:
Technical issues caused by the photographer that significantly affect image quality (e.g., severe focus issues, corrupted files, or missed key moments included in the package).
Failure to deliver the agreed-upon number of edited images.
If a refund is approved, it may be partial, based on the time and work already completed (shooting, editing, processing, and delivery).
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
Personal preference regarding artistic style, posing, facial expressions, or wardrobe choices
Issues related to weather, personal appearance, or factors outside the photographer’s control
Clients changing their mind after receiving the full gallery
Delays caused by the client (late arrival, rescheduling, not following preparation instructions)
4. Post-Delivery Concern Window
Any concerns regarding the delivered gallery must be submitted within 24 hours of delivery to allow for reasonable adjustments. After this period—and especially once images have been posted or publicly shared—refunds cannot be issued.
5. Image Usage Rights and Refund Conditions
If a refund is granted as an exception, all usage rights to the images are immediately revoked. This means:
All delivered photos must be removed from social media
All images must be deleted from all devices
The images may no longer be used or distributed in any form
Continued use of the images after a refund constitutes unauthorized use and a violation of this agreement.
Thank you for your understanding. If you have any questions about this policy, please feel free to reach out.